Welcome to Loan Finish Corporation ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register, apply for relief, or contact us. This includes:

• Full name, email address, phone number, city and state
• PAN card number and Aadhaar card images
• Loan details including amount, type, and lender information
• Financial information such as monthly income
• Payment information processed via Razorpay or UPI
• Identity documents uploaded during the application process

2. How We Use Your Information

We use the information we collect to:

• Process and verify your loan relief application
• Facilitate community fundraising for your case
• Communicate updates about your application status
• Process payments and issue transaction confirmations
• Comply with applicable laws and regulations
• Prevent fraud and ensure platform integrity

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Razorpay) to facilitate secure transactions
• Verification agencies to validate your identity and loan documents
• Legal authorities when required by law or court order

Your case details (name, loan amount, reason) are displayed publicly on the platform to enable community donations. Sensitive documents (PAN, Aadhaar) are only accessible to our compliance team.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All documents are stored in a secure, access-controlled environment. Payment transactions are encrypted via Razorpay's PCI-DSS compliant infrastructure.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Application records are retained for a minimum of 5 years for compliance purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data (subject to legal obligations)
• Withdraw consent for non-essential data processing

To exercise these rights, contact us at help@loanfinish.com.

7. Cookies

We use essential session cookies to keep you logged in and maintain your session. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: